Further Reading » KM/KT Literature Review List

KM/KT Literature Review List

  1. American Productivity & Quality Center (APQC), Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force, July 2002.
  2. Argote, L. et al. (2000). “Knowledge Transfer in Organizations: Learning from the Experience of Others.” Organizational Behavior and Human Decision Processes 82(1) (May): 1-8.
  3. Argote, L., Ingram, P., Levine, J. & Moreland, R. (2000). Knowledge transfer in organizations: learning from the experience of others,” Organizational Behavior and Human Decision Processes, 82(1), 1-8.
  4. Barney, J, “Firm Resources & Sustained Competitive Advantage”, Knowledge Management MIS 580, Texas A&M University, 2008.
  5. Baum, J. A. C. & Ingram, P. (1998). Survival-enhancing learning in the Manhattan hotel industry, 1898-1980,” Management Science, 44(7): 996-1016.
  6. Bounds, S., “Defining K ROI in terms of critical failure costs”, www.bounds.net.au.
  7. Buckman, R. (2004) Building a Knowledge Driven Organization.
  8. Butler, K., “Effectively Measuring Knowledge Management”, APQC, 2007.
  9. Clare, M., and Detore, A., “A Professional’s Guide to Valuation and Financial Management”.
  10. Cohen, D., “What’s Your Return on Knowledge?” Harvard Business Review, Dec. 2006.
  11. Collins, H. M., Ed. (1982). The Sociology of Scientific Knowledge: A Sourcebook, Bath: Bath University Press
  12. Costa, Dan. (1999, July). Knowledge is power. Computer Shopper, 252-254.
  13. Davenport, T. H. & Prusak, L. (2000). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
  14. Davenport, T. H., DeLong, D. W., & Beers, M. C. (1998). Successful knowledge management projects.Sloan Management Review, 39(2): 43-57.
  15. Delong, D (2004) Lost Knowledge: Confronting the Threat of an Aging Workforce.
  16. De Long, D.W. “Diagnosing cultural barriers to knowledge management,” The Academy of Management Excellence, 14 (4), 2000,pp. 113-127.
  17. eGain, “Knowledge Management for “stand-Out” Customer Service: 6 Best Practices from Gloabal 2000, Consoma CRM.
  18. Fahey, L., and Prusak, L., “The Eleven Deadliest Sins of Knowledge Management”, Knowledge Management MIS 580, Texas A&M University, 2008.
  19. Greenes, K. & Piktialis, D. (2008a) Bridging the Gaps: How to Transfer Knowledge in Today's Multigenerational Workplace.
  20. Gruenfeld, D., Martorana, P., & Fan, E. (2000). What do groups learn from their worldliest members? Direct and indirect influence in dynamic teams. Organizational Behavior and Human Decision Processes, 82(1), 45-59.
  21. Haggie K., Kingston J. (2003). Journal of Knowledge Management Practice: Choosing Your Knowledge Management Strategy.
  22. Hall, C., “Proven KM Strategies: Five Best Practices that Ensure Knowledge Management Success”, Inquira , Knowledge Management, Oct 2009.
  23. Hansen, M., Nohria, N., and Tierney, T., “What’s Your Strategy for Managing Knowledge?”, Knowledge Management MIS 580, Texas A&M University, 2008.
  24. International Atomic Energy Agency (IAEA). “The nuclear power industry’s aging workforce, Transfer of knowledge to the next generation”, June 2004 Journal of Knowledge Management Practice.
  25. Karl M. Kapp (2007); Tools and Techniques for Transferring Know-How from Boomers to Gamers.
  26. Ladd, A.,  & Ward, M.A., (2002) An Investigation Of Environmental Factors Influencing Knowledge Transfer.
  27. Nash, I. (2002) “Management not measurement is key” Australian CPA (72:4) May, 2002, pp. 14-27.
  28. Nonaka, I. & Takeuchi, H. (1995). The Knowledge-Creating Company. New York, Oxford University Press.
  29. Marchand, D. & Davenport, T. H. (2000). Is KM just good information management. In D. Marchand & T. H. Davenport (Eds.), Mastering Information Management. New York: Financial Times-Prentice Hall.
  30. Malhotra, Yogesh (2002). Knowledge Transfer: Finding effective ways to let people talk and listen to one another. Presentation.
  31. Myers, S. & Swanborg, R.W. (1999). The Collection and Codification of Knowledge: Packaging Knowledge. The Knowledge Management Yearbook (1999-2000).
  32. O’Dell, C.S, Essaides, N. & C. Jackson Grayson, Jr. (1998) If Only We Knew What We Know : The Transfer of Internal Knowledge and Best Practice.
  33. Pederson, C. R. (1998). Management of knowledge new IT ‘craze.’ Computing Canada, 24(27), 19-21.
  34. Piktialis, D. (2007) Adaptations to an Aging Workforce: Innovative Responses by the Corporate Sector. The American Society on Aging. Vol. xxxi., No. 1 p.77.
  35. Roos, G. and Roos, J., “Intellectual Capital Navigating In the New Business Landscape”.
  36. Ruminzen, M., “Knowledge Management for Idiots, 2006.
  37. Sharp, D. KM Today: Challenges & Opportunities”, Information Systems Management, Spring 2003.
  38. Snowden, Dave (1999). Story-Telling 1: Old Skill new context.
  39. Tobin, T., Director Business Analysis, “The Insider’s Guide to Knowledge Management ROI”, A ServiceWare Whitepaper, 2004.